Overview

Aspen Healthcare is seeking a customer-focused and enthusiastic Sales Associate to join our team. As a Sales Associate, you will be the first point of contact for customers, providing exceptional service, building relationships, and ensuring a positive shopping experience. This role requires strong communication skills, a professional attitude, and a willingness to learn about our products to assist customers effectively.

Key Responsibilities

• Provide exceptional customer service, assisting customers with product selection and addressing inquiries in a friendly, professional manner
• Ensure customer satisfaction by providing top-notch support and assistance
• Handle customer inquiries and resolve issues efficiently to maintain a positive shopping experience
• Gain in-depth knowledge of our products to confidently answer customer questions
• Create orders and invoices using our POS system accurately and efficiently
• Retrieve products for customers from the store or inventory, ensuring timely service
• Stay open to learning new skills, including custom fitting for various products
• Process returns and exchanges according to company policies
• Collaborate and coordinate with team members to ensure smooth operations
• Maintain a clean and organized store environment to ensure a pleasant shopping experience
• Assist with product displays and store merchandising to enhance product visibility
• Manage and organize inventory to maintain optimal stock levels
• Track inventory levels and assist in restocking products as needed
• Provide feedback to management on customer preferences and product trends to improve sales strategies

Qualifications

• High school diploma, GED, or equivalent
• Basic computer skills and familiarity with POS systems
• Strong ability to stay calm and composed when assisting stressed or upset customers
• Previous customer service experience, with a focus on delivering excellent support
• Ability to lift up to 50 lbs and assist with product handling or restocking
• Strong communication and interpersonal skills
• Ability to work well in a team-oriented environment
• Attention to detail and ability to manage multiple tasks efficiently
• Willingness to learn and adapt to store procedures

Hours of Work

Monday – Friday: 8:30 a.m. – 5:00 p.m. / 9:00 a.m. – 5:30 p.m.

*Shift times may vary based on scheduling needs. Occasional Saturday shifts required

Compensation

This is an hourly paid position, with a competitive wage based on experience. Negotiable upon hiring.

Why Join Aspen Healthcare?

• Unlock your potential with comprehensive training that sets you up for success in product knowledge and customer service skills
• Thrive in a dynamic, team-oriented work environment where your contributions are valued and recognized
• Endless growth opportunities – we believe in promoting from within and providing our employees with a clear path for career advancement
• Work with cutting-edge products that make a real difference in people’s lives, helping customers with their health and wellness needs
• Be part of a company that prioritizes employee well-being, with a supportive team and flexible work environment
• Enjoy competitive pay and benefits designed to reward your hard work

At Aspen Healthcare, we’re not just about selling products – we’re about making a positive impact on the lives of our customers while growing together as a team. Ready to make a difference? Apply today!