Overview

Aspen Healthcare is seeking a customer-focused and enthusiastic Sales Associate to join our team. As the first point of contact for customers, you will provide exceptional service, build relationships, and ensure a positive shopping experience. This role requires strong communication skills, a professional attitude, and a willingness to learn about our products to assist customers effectively.

Key Responsibilities

• Provide exceptional customer service, assisting customers with product selection and inquiries in a professional, friendly manner
• Ensure customer satisfaction by delivering top-notch support and assistance
• Gain in-depth knowledge of our products to confidently answer customer questions
• Create orders and invoices using our POS system accurately and efficiently
• Retrieve products from store shelves or inventory promptly for customers
• Stay open to learning new skills, including custom fitting for select products
• Process returns and exchanges according to company policies
• Collaborate with team members to ensure smooth operations
• Maintain a clean, organized, and welcoming store environment
• Assist with merchandising and product displays to enhance visibility
• Track and restock inventory as needed to maintain optimal stock levels
• Provide feedback to management on customer needs and product trends

Qualifications

• High school diploma, GED, or equivalent
• Basic computer skills and familiarity with POS systems
• Previous customer service experience, preferably in retail or healthcare
• Ability to remain calm and supportive when assisting stressed customers
• Strong communication and interpersonal skills
• Ability to lift up to 50 lbs and assist with product handling/restocking
• Team-oriented mindset with strong attention to detail
• Willingness to learn and adapt to store procedures

Hours of Work

Monday – Friday, 9:00 a.m. – 5:00 p.m.

Compensation

Annual Salary Range: $40,000 – $52,000, based on experience.

Why Join Aspen Healthcare?

• Comprehensive training in product knowledge and customer service
• Team-oriented environment where your contributions are valued
• Growth opportunities – we promote from within and provide clear career paths
• Work with products that truly improve the health and wellness of our customers
• Competitive pay and benefits designed to reward your hard work
• A supportive culture that prioritizes employee well-being

At Aspen Healthcare, we’re not just about selling products – we’re about making a positive impact in people’s lives while growing together as a team.